![]() If you have Outlook 2010 or later, you will be unable to recover the OST file using ScanOST. Export OST data to PST and then import it into a new OST file. ![]() Under Offline Settings, Uncheck the "Use Cached Exchange Mode" > Select "Next" > "Finish".Click the Exchange account, and then click Change.Click the "Email Accounts." button and choose the "Email" tab.Go to "Control Panel", Search for "Mail" and click the "Mail".If you find it, right-click and click the "End Process" button. Look for "Communicator", "Lync", "ucmapi" or "Outlook".Right click the taskbar and select the "Start Task Manager".Close Outlook and Kill all the Outlook related Processes.If you are encountering the error saying that the.ost file cannot be opened, follow some of the solutions mentioned below. Problems with Microsoft Outlook application or faulty updates.Runtime conflict of certain other programs with the Outlook application. ![]() Accessing the same OST file by multiple users at the same time.Error while data synchronization of Microsoft Exchange server to the. ![]() Some of the common reasons for such queries are
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